PEMC is a not-for-profit rural electrical co-op that is located in a rural area northwest of Raleigh, North Carolina. The PEMC has over 32,000 commercial and residential customers in rural parts of a six-county area.
About Wayne Finger Lakes BOCES
ECC Technologies has been the WFL BOCES telecommunications consultant since 2009 responsible for evaluating, recommending and managing the installation of all local and long-distance telecom services supporting 32 GV/WFL BOCES school districts and three BOCES campuses.
40
School Districts Served
Fast Facts
3 BOCES Campuses
PRI Services Cutover Management
RFP Design & Administration
Documentation & Training Provided
Issue
BOCES required an analysis of over 40 school districts and BOCES campuses to identify existing services, analyze customer service records, compare service providers, and provide recommendations for service changes.
Solution
“ECC Technologies completed the necessary analysis and recommendations, and provided project management of district cutovers to new telecom services. Project responsibilities include account validation and invoice review.
Outcome
As a result of the project success, ECC is currently evaluating participating Districts’ telephone systems for applicable BOCES aid and support for maintenance, upgrades, or replacement systems.
